Patrick left a VM, asked to have someone call him back.
I called back and he had a feature request.
Feature Request: We he has clients that are no shows or cancellations instead rescheduling the appointment be leaves the appointment open and adds on a service called cancellation. He does this because he has a color code in place for the cancellation service. This runs into an issue where those clients still get an appointment reminder. He would like a way to tell the system for that specific ticket to not send them a reminder. He doesn't want to go into their client info and uncheck the boxes to receive emails and texts.
Details/Functionality of Requested Feature: Ability to not send appointment reminders for select tickets.
Explanation/possible work around given to customer: I told him he could either reschedule the tickets or delete them or he could go into the clients info and uncheck the options to receive messages.
From: Perfect Body Image (27153)
Support Rep: Cory Davis